Newport, UK 29th September 2015 – pointOne EPoS, an award winning leading provider of EPoS technology is launching a new Android tablet and On-line Ordering functionality designed to facilitate queue-busting and increase revenues for QSRs and takeaway business. The new products and features will be showcased at Takeaway Expo 2015 on 29th to 30th September at Excel, London on stand 312 and visitors are invited to come along to the stand for a demonstration.
pointOne EpoS, Managing Director Steven Rolfe, said; “We have a passion for offering innovative hospitality solutions and our portable Android Tablet EPoS device is a cutting-edge and class- leading solution. It has all the common EPoS functions, so will be intuitive for your staff to operate, with the benefit of maximising revenues in pub gardens, queue busting and speeding up tableside ordering in quick service restaurants. With Christmas just around the corner this is a must have solution for hospitality operators wanting to capitalise on the forthcoming lucrative festive season”.
The pointOne Android Tablet allows staff to process orders on the move and has been designed to offer a slick, highly intuitive and robust solution capitalising on economical Android hardware so negates the need to invest in more costly tablets.
Key Features of the pointOne Android Tablet include:
• Fast, clean and modern user interface
• Reliable and feature-rich for tableside ordering without the need to visit a till point
• Send orders to the kitchen, manage tables, send messages and view menu info
• Cost effective Android hardware and a SAAS licence model
In addition to this, pointOne will also be promoting its Online Ordering module at the show, which enables customers to order and pay via your website for delivery or in-store collection. Coupled with a smartphone app that can be customised to the business, online ordering offers a unique way not only to reduce the pain in processing orders, but greatly increase the overall customer experience.
Steven Rolfe explains how it works “We build our online ordering system into your existing website. Your customer then visits your site and places their order online. Once they have completed their order and inputted their personal details they get the option to either collect or have it delivered.”
He continues, “If required we can also offer the option for your customer to pay for the order online via a card or paypal. Payment is made to you in the same way you receive payments from credit cards through your bank merchant account number.”
Once the online order is complete a text and email confirmation follows, and at this point the order is sent directly to your EPoS system. The order can be directly printed or displayed on either an EPoS terminal or kitchen management solution. When you open the order, all information such as name, address, and order details are displayed ready to be sent to the kitchen. The print out in the kitchen also contains all the delivery and personal information of the customer, ready to be attached to the order for delivery.
Key Features of Online Ordering:
Enables an operation to manage delivery orders from all sources including telephone, online or in-store. By assigning each driver to a specific order, the order process can be streamlined in the most efficient way to meet the needs of the business.
Caller-ID recognises the In-bound telephone numbers of existing customers and then automatically displays their order history and contact details. This speeds up the ordering process and helps build customer loyalty.
Post code look-up
Eliminates the errors often made on telephone orders for new customers by assigning the correct address to each order.
pointOne EPoS Head Office provides owner managers or corporate head offices with the ability to view, consolidate, and manage each of their sites remotely, either singularly, or as a group – and all in real time, with no more overnight polling.
Smartphone Apps are fast becoming essential tools for hospitality businesses. To enable our customers to stay relevant now and in the future, we have developed new customer-facing apps to enhance our customers’ experiences.
Key benefits include:
• Integrated online on your website via our API or use our front end terminal
• Mobile branded iPhone & Android app available
• Improve service to your customers & stay ahead of your competitors
• Reduce volume of telephone orders
• Accept credit card payments or PayPal securely online
• Integrate with kitchen screens, label printing, driver management and Navman GPS
• Set a minimum customer spend, and manage store restrictions
• Automate & streamline your delivery orders
For a full demonstration and to find out more about the above solutions please visit us at Takeaway Expo 2015 on 29th to 30th September at Excel, London on stand 312 or call us to book a slot at the event.
pointOne currently has over 1200 users, including: Coffee Republic, Tortilla, Tossed, Fazenda, Peyton & Byrne, The Hardwick, River Cottage, Yummy Pub Group, Pizza Union and many others.