Embross Group is becoming a new global force in the travel kiosk business with acquisition from IBM
Embross North America Ltd., part of the Australia-based Embross Group, acquired IBM’s Global Business Services, Travel & Transportation Kiosk business in May of 2015.
The acquired business has been a global leader in self-service travel kiosks and middleware for almost 20 years. IBM has been at the forefront of passenger service kiosk solutions with more than 16,000 units delivered globally. The Toronto-based IBM business unit boasts a strong portfolio of kiosk and related solutions including market-leading Common Use Self Service (CUSS) middleware and kiosk management applications, automated passport control and its newly deployed, automated bag drop units.
Under the leadership of CEO Achilles Tzelepis, the Embross Group has been rapidly growing its market share through its differentiated approach of dynamic, flexible and design-oriented kiosk solutions. This acquisition will see the two highly-capable teams combine to deliver the next generation of self-service solutions.
Embross continues the growth of its global footprint in 2015 with kiosk deployments in Australia, Asia and North America. The acquisition will expand its existing manufacturing base and software capability to include the IBM kiosk team and facility. A transition to a larger facility in the Toronto area is planned for 2015 to support future growth.
Despite a high degree of international complexity, Embross and IBM managed to close the transaction within only six months. Embross was advised by Capstan Capital Partners and GS Financial Advisory on the financing as well as Dale & Lessmann LLP, who acted as Canadian legal counsel.
Achilles Tzelepis commented: “Following the acquisition, Embross and IBM’s Global Business Services’ Travel & Transportation division will continue to work together as part of a new collaboration framework supporting existing and future customers. This collaboration will deliver a growing range of multi-channel solutions including mobile, cloud and self-service hardware and applications.”