Middle managers will mirror top management’s bad behaviours, regardless of how ethical they are as an individual, new research from Rotterdam School of Management, Erasmus University shows.
The research, conducted in partnership with Cambridge University, shows that in cases of unethical leadership at the top of an organisation, middle managers will treat their subordinates unfairly if the social and spatial distance between them and the top management is low. In turn this will lead to employee dissatisfaction, lower organisational commitment and increased employee turnover.
In contrast, the effect is reversed if the social and spatial distance between managers and top management is high. Middle managers, who are unfairly treated by their bosses, will treat their employees fairer if, for example, they are based in different offices or buildings from their managers, and the social distance is high.
Researchers undertook five extensive studies (both field and laboratory), gathering their data from business students and a large variety of the working population. Their sample amounted to over 400 participants.
Dr. Gijs van Houwelingen, says: ‘’ We demonstrate that higher level management unfairness can have detrimental effects throughout the organization and it is passed down from high management to middle management, but only if the spatial and social distance is low.
It is crucial that organisations understand the threats of overly close and highly interdependent relationships between lower and higher management in the organization. Managers at all levels in any organization need to strike a balance between a certain sense of closeness to ensure efficiency, and some sense of distance to ensure that negative top-level behaviour does not spread unhindered through all layers of the organization.”