Tech. CloudApps launches interactive display boards to motivate increased sales and customer service performance

Tech. CloudApps launches interactive display boards to motivate increased sales and customer service performance
Yareah Magazine
SuMo Inspire

SuMo Inspire

SuMo Inspire advances individual & team performance through interactive display boards for customers.

London, May 14th 2015 – CloudApps, the company that delivers increased business performance through behavioural motivation, today announces the release of its latest product offering, SuMo Inspire. Featuring interactive display boards, SuMo Inspire helps every customer to accelerate sales and customer service performance through increased user engagement and collaboration.

As is common practice with all CloudApps’ products, SuMo Inspire is built 100% on the platform, offering every customer of CRM the ability to display any data held within the system as leader boards on large display screens. SuMo Inspire delivers transparency and a competitive edge to teams dealing with any part of the CRM lifecycle, right from lead qualification to closed revenue and customer service handling.

Users of CloudApps’ flagship product, SuMo Motivate, which delivers increased performance through game mechanics embedded deep into the CRM platform, can also take advantage of Inspire. Additional leader boards showing the rewards and experience points gained by users serve to reinforce the engagement of sales reps and service agents with winning behaviours.

SuMo Inspire extends user engagement and collaboration with audience participation features, including ‘cheers’, ‘taunts’ and ‘comparison requests’, along with breaking news broadcasts. Featuring leader board animations that instantly respond to data as it changes, SuMo Inspire allows the entire team to keep up with local and global updates as they happen.

With 1-button set-up that includes four pre-configured channels, a wizard-driven builder, ten colour and style themes to choose from and a dynamic look & feel that can be altered instantly, getting started is simple.

Peter Grant, CEO of CloudApps commented: “The release of SuMo Inspire propels CRM onto the big screen, creating complete transparency of achievement and tapping into the latent competitive nature that really accelerates sales performance and customer service excellence.”

“Having rolled out SuMo Inspire to both our Inside Sales and Customer Success teams, we were staggered by the rapid results; a 45% decrease in case resolution times and a 25% increase in qualified pipeline has made Inspire an invaluable addition to our team!” said Adrian Slatter, Sales Director. Design Software Solutions.

SuMo Inspire will be showcased at Salesforce World Tour in London on May 21st.

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